Vintage

The Browning Group sets the standard for exemplary service in the area of Crowd Management.  Before a performance or appearance, The Browning Group on-site director meets with the venue supervision and staff to explain any crowd control procedures needed for the specific venue or event.  We have the most professional team of associates in the industry and are confident we can provide the safest and most comfortable environment possible for your event guests and venue employees. 

Our company stresses venue and guest customer service as a priority because we feel that this is often an overlooked part of the job.  We offer various options for the venue management to customize a package to best suit their needs. 

In addition to standard security training, our staff is trained in the additional areas of:

• Treating all guests and fellow employees with dignity and respect
• Maintaining a proper attitude when responding to situations
• Using professional discretion at all times
• Always acting as both approachable yet authoritative

• Tour access passes
• Enforcing tour policies
• Responding to someone who is not formally credentialed
• Efficient removal of people in unauthorized areas, and those who have violated facility or tour policies

From assessing a potential problem with an overly enthusiastic guest, to improving relationships between the venues and their communities, The Browning Group is able to assess and handle any situation we are confronted with; we do so professionally, respectfully, and with the utmost discretion.

Please feel free to contact us with any question that you may have.  We are able to evaluate your needs to provide you with the services that you require.